Your hopes were high, you'd been visiting the dealers for months getting everything right about your new purchase, you signed the agreement and the order was placed. Within a month it arrived - your brand new convertible in that perfect shade of blue. Then you drove it back home...

They happen all the time - the 'Friday afternoon' car, where perhaps not everyone's mind was on the job when your particular vehicle rolled down the line. Sometimes the dealer will see it your way and arrange a replacement - sometimes they'll dig their heels in.

If that's the case you have to start squeezing them with your weapon of last resort - the Lemon Law.